Terms of Service
Last updated: 18 June 2026
These Terms of Service (“Terms”) are a binding agreement between you and AiCoaches dot com LLC (“AiCoaches,” “we,” “us,” or “our”), the company behind Velocity. They govern your use of the Velocity learning platform at velocity.forum, the Velocity desktop applications (Velocity for learners and Velocity Facilitator), and the Velocity Skills connector for Claude (the velocity-receipts client) — together, the “Services.”
By creating an account, installing any of our software, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. If you use the Services for an organization, you confirm you are authorized to bind it, and “you” includes that organization.
1. Who can use Velocity
You must be able to form a binding contract and not be barred under applicable law. The Services are intended for businesses and professionals and are not directed to children under 16; see the Privacy Policy for how we treat minors. You are responsible for your account, for keeping your credentials secure, and for activity under your account.
2. The Services, and your licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose, subject to these Terms and any plan you purchase. The Velocity software, including the Velocity Skills connector, is proprietary. Source we publish for transparency (for example, the connector’s code) is made available for review and to build trust — it is not an open-source grant, and you may not redistribute, sublicense, or create derivative works from it without our written permission.
3. The Velocity Skills connector for Claude
The connector (“velocity-receipts”) is an optional client you install into Claude to record “receipts” when you run Velocity skills, sync your skill files, and view your Value Impact. You stay in control:
- Telemetry is opt-out. You can pause it at any time with the connector’s pause control; while paused, nothing is recorded.
- It collects only what is necessary (see the Privacy Policy). The connector does not capture your microphone or screen, and does not read your Claude conversations, memory, or files.
- Third-party AI tools. The connector runs alongside tools such as Claude (by Anthropic). Your use of those tools is governed by their own terms. Velocity is not affiliated with, sponsored by, or endorsed by Anthropic; “Claude” is a trademark of its owner.
4. Value Impact (V.I.)
“Value Impact” is an informational estimate of the value your work may represent, derived from activities you complete. It is for guidance and motivation only. V.I. is not money, not a financial instrument, not redeemable for cash or anything of value, and not financial, investment, tax, or professional advice. We do not guarantee its accuracy, and you should not rely on it for any financial decision.
5. Payments and plans
Some features (for example, cohorts, seats, or coaching) are paid. If you buy a paid plan, you authorize us and our payment processor to charge the fees shown at purchase, plus applicable taxes, on the stated billing cycle. Unless the law requires otherwise or we say so at purchase, fees are non-refundable. We may change pricing prospectively; a change will not affect a term you have already paid for. You are responsible for taxes other than our income taxes.
6. Acceptable use
You agree not to:
- use the Services unlawfully or to infringe anyone's rights;
- reverse engineer or extract source code except to the limited extent the law allows despite this restriction;
- probe, overload, or disrupt the Services, or bypass usage limits, access controls, or security;
- use the Services to violate any third-party tool's terms (including Anthropic's Usage Policy), or to evade or circumvent any AI provider's safety controls;
- misuse the connector to collect data you are not entitled to, or to capture another person's content without consent; or
- resell, sublicense, or provide the Services to third parties except as expressly permitted.
We may suspend or limit access to protect the Services, our users, or third parties.
7. Your content
You keep ownership of content you create or upload (“Your Content”). You grant us a worldwide, non-exclusive licence to host, process, and display Your Content as needed to operate and improve the Services, as described in the Privacy Policy. You are responsible for Your Content and for having the rights to it. If you join the QA / AI-training program (opt-in, and limited to authorized reviewers), you agree we may use the sessions, recordings, and feedback you submit to evaluate and improve our AI features, as described in the Privacy Policy.
8. Intellectual property
The Services — software, designs, text, and the Velocity and AiCoaches marks — are owned by us or our licensors and protected by law. Except for the limited licence in Section 2, we grant you no rights in them. Feedback you send us may be used without obligation to you.
9. Third-party services
The Services integrate with third parties (for example, Anthropic/Claude, OpenAI, AWS, Stripe, Google). We do not control them and are not responsible for their availability, content, or practices. Your use of a third-party service is governed by that party’s terms and privacy policy.
10. Disclaimers
The Services are provided “as is” and “as available,” without warranties of any kind — express, implied, or statutory — including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any result, estimate (including V.I.), or learning outcome will be achieved. Some jurisdictions do not allow certain disclaimers, so some may not apply to you.
11. Limitation of liability
To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Services is limited to the greater of (a) what you paid us in the 12 months before the claim, or (b) US$100. These limits apply even if a remedy fails its essential purpose.
12. Indemnification
You will defend and indemnify us against claims, losses, and expenses (including reasonable legal fees) arising from your misuse of the Services, your breach of these Terms, or your infringement of a third party’s rights.
13. Suspension and termination
You may stop using the Services and delete your account at any time. We may suspend or terminate access if you breach these Terms, if the law requires it, or to protect the Services or others. On termination, the licences we granted end; sections that by their nature should survive (for example, 4, 8, 10, 11, 12, and 15) will survive.
14. Changes
We may update the Services and these Terms. For a material change to the Terms, we will take reasonable steps to notify you (for example, by updating the date above or by email). Changes take effect when posted; continued use means you accept them.
15. Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. You and we submit to the exclusive jurisdiction of the state and federal courts in Miami-Dade County, Florida, for any dispute not otherwise resolved, and waive venue objections there. Nothing here limits rights you have under mandatory local consumer law.
16. General
These Terms, with the Privacy Policy and any plan terms, are the entire agreement about the Services. If a provision is unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. You may not assign these Terms without our consent; we may assign to an affiliate or successor. Nothing here creates a partnership, agency, or employment relationship.
17. Contact
AiCoaches dot com LLC
111 NE 1st St, 8th Floor, Miami, FL 33132, United States
support@aicoaches.com
See also our Privacy Policy · Back to velocity.forum